How to become a member

Sign up process is very easy and fast and can be done through our registration terminal, Web and mobile app which can be downloaded from Google store.
Simply you just need to go to one of these Flexxbike registration channels and complete the registration forms to become a Flexxbike member: 
Registration terminal at Flexxbike station:
  • Select your language
  • Click on REGITSER
  • Select your membership type
  • Enter your personal information
  • Click on “ agree with terms and conditions of Flexxbike“
  • Click on submit
  • Enter your credit card information if it's required
  • You will receive your ID and PIN by SMS and Email

 www.Flexxbike.com

  • Choose your city on the homepage of www.Flexxbike.com
  • Click on REGITSER
  • Select your membership type
  • Enter your personal information
  • Click on “ agree with terms and conditions of Flexxbike“
  • Click on submit
  • Enter your credit card information if it's required
  • You will receive your ID and PIN by SMS and Email
Note: If you chose a city, you will be a member of Flexxbike at the city you chose and you will not be able to rent & return bikes from Flexxbike stations in any other cities.

Flexxbike mobile app

  • Install Flexxbike mobile app that belongs to you city from Google store
  • Click on REGITSER
  • Select your membership type
  • Enter your personal information
  • Enter your credit card information if it's required
  • Click on “ agree with terms and conditions of Flexxbike“
  • Click on submit
  • You will receive your ID and PIN by SMS and Email
Note: If you chose a city, you will be a member of Flexxbike at the city you chose and you will not be able to rent & return bikes from Flexxbike stations in any other cities.

How to rent a bike

  • Be aware of the terms and conditions of Flexxbike and riding tips before you go biking
  • Turn on rental terminal by pressing ON
  • Select your language
  • Enter your ID and PIN
  • Select “Rent a bike”
  • Choose the number of bikes you want rent (2 bikes maximum)
  • Select Lock Digits of your bike
  • Memories the code of external lock of your bike
  • Go to your bike and press the button to pull your bike back.
  • You will receive SMS notification regarding your rental status.

How to return your bike

  • Go to any Flexxbike station nearby you
  • Lock your bike into any available lock and make sure it’s locked correctly.
  • You will receive SMS notification regarding your rental status.

Customer Care:

The contact center at The Saudi Investment Bank is available 24/7 to help and guide you with your Flexxbike.
Flexxbike team is ready to hear your opinion and suggestions on Flexxbike on the following channels:
Toll Free Number: 8001248000
 

Riding Tips:

The Saudi Investment bank, Flexxbike and maintenance service provider are working hard on making sure all bikes are in good condition and working properly. It is highly recommended to inspect a bike before starting a ride.

Check your bike before you go biking

  • Frame 
  • Seat Height 
  • Air pressure 
  • Brake System 
  • Bell 
  • Lights
If a bike isn’t working properly, lock it back into any lock, and re-rent a different bike, don’t forget to inform us about any bike that is not in a good condition on the following channels:
Toll Free Number: 8001248000
For your safety, please follow up the rules while you are about to ride your bike:
  • Yield to pedestrians
  • Stay off the sidewalk
  • Obey traffic lights
  • Obey to the traffic signs
  • Ride with traffic
  • Check Weather’s status
  • Use hand signals to let drivers and other cyclists know where you're going
  • Don't use your smart phone while you are riding
  • Use your bell to alert drivers, pedestrians and other cyclists of your presence
  • Turn the lights on, especially during the night and fog

 Wear a Helmet

FlexxBike encourages you to wear a helmet when you are going biking. Wearing it usually reduces the risk of getting injury in the event of a crash while bicycling. Always buckle the chin strap, and replace your helmet after any crash or whenever you see signs of damage.

Get Started

Flexxbike wishes you a nice ride and we would like to remind you that Flexxbike is not responsible for any accidents, tampering or theft that might take place during your ride.
Flexxbike offers this service to those who will use it rationally and safely.